I. Information You Voluntarily Provide
When you place an order on our Site, we collect your name, e-mail address, credit card number, and expiration date. The personally identifiable information we collect when you place an order or register for membership on our Site may be used for any of the following purposes: (1) to fulfill your requests for products and services; (2) to notify you of order, delivery, and shipment statuses; (3) to provide you with offers from Keto Points; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect security or integrity of the Site and our business.
Your personal information will not be shared with any third-party associates of Keto Points. We may also disclose your information to third parties if the law requires it or to protect the rights or property of Keto Points.
Health and Age Information
When you register for membership on our Site, we also collect your basic health profile information when you actively give us such information. The health and age information we collect allows Keto Points to evaluate your self-reported health status to determine basic program eligibility. You will be notified at registration if your profile excludes you from participation in the plan. Keto Points will not disclose your health and age information (including self-reported height and weight) to third parties.
Credit Card and Payment Information
Keto Points does not share payment information with third parties.
Information Provided in Optional Surveys
Keto Points periodically asks members to participate in online surveys or fill out online questionnaires concerning topics such as the effectiveness of the weight loss program, advertising effectiveness and customer satisfaction. All surveys and questionnaires are optional and the information collected will not be associated with any user's personal information. Information gathered will not be shared with third parties. No personal information of any user will be connected to survey or questionnaire results.
Other Information You May Voluntarily Provide
From time to time, Keto Points collects third-party email addresses or other contact information from our users and customers so that Keto Points may send information to their friends and family on an as-requested basis. For example, in the future, Keto Points may collect email addresses when a customer provides us with that information so that we may send out Referral Coupons. We also require the same when users utilize certain functions such as "email this to a friend" features.
II. Information Provided Automatically
When you use our Site, we gather web traffic information via "cookies". Cookies are small pieces of digital information stored by your browser on your computer and tracks initial and returning visits, browsing patterns on our site, and products ordered and viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your Ketopoints.com experience. You need to have cookies enabled on your computer in order to use our site.
Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
III. What Keto Points Does With Your Information
How does Keto Points protect customer information?
Protecting your information from unauthorized disclosure is important to us. We use the industry standard technology to protect the security of your information. We have taken certain physical, electronic, contractual and managerial steps designed to safeguard the information we collect from you. Unfortunately, no data transaction over the Internet can be guaranteed to be 100% secure. The site operator is not subject to the privacy and data security requirements of the Gramm-Leach-Bliley Act ("GLBA") or Health Insurance Portability and Accountability Act ("HIPAA").
Will Keto Points disclose the information it collects to outside parties?
Keto Points shares information with third-party intermediaries for billing purposes .These companies may include Stripe, Visa, Mastercard, Discover, and American Express and others.
Keto Points may also disclose your personal information to third parties in certain limited circumstances, as follows (1) as necessary if we believe that there has been a violation of our site Terms and Conditions, of the law, of our rights or of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) if you have given permission for us to share your account information with other members of your household.
Mobile Devices/Third-Party Fees
From time to time, we may make mobile device application and mobile marketing campaigns available to you and may allow you to register for services that involve messages and/or e-mails being sent to your mobile device. You are responsible for obtaining access to the mobile device services. Such access may involve third-party fees, including mobile carrier, text messaging, or airtime charges. You are solely responsible for those fees, including any and all fees associated with the use of the applications, delivery of the messages, e-mails or other materials to your mobile device. Please consult your mobile service provider's pricing plan prior to purchasing or downloading any application or registering for any such service to determine the charges for sending and receiving text messages from/to your mobile device. You will be given the opportunity to opt-out of receiving text messages or emails to your mobile device at the time you register for the campaign and with each message or email you receive.
Mobile marketing campaigns may involve your sending an e-mail from your mobile device to us or a third-party campaign operator. An e-mail or other response will then be sent to your mobile device. Opting to participate in a campaign is 100% your choice. When you engage in these mobile marketing campaigns, we and the third-party campaign operator may collect your cell phone number, the name of your wireless service provider, images that you send using your cell phone as part of the campaign, and other relevant information.
Our Bulletin Boards, Social Media Pages, Chat Rooms & User Blogs
In the future, our program may provide support through bulletin boards, chat rooms (support groups), social media pages and blogs. These formats give our members the opportunity to interact with each other. These areas will be moderated to help keep inappropriate messages from being posted. You are offered the opportunity to include your e-mail address with your message, but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online (whether it is on message boards, through e-mail, in meeting rooms, on social media pages or in blogs) your information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any third parties. We reserve the irrevocable, perpetual and worldwide right to copy and post both within the Keto Points website, and those of its parent, affiliates, subsidiaries, assigns, agents and licensees and any social media outlets and advertising medium through which we are engaged, any comments, pictures or other information you post on the bulletin boards, social media pages, chat rooms, blogs, or elsewhere on the Keto Points community website, without any further notice to you or any remuneration therefore.
IV. Your Rights and Your Consent
A Special Note to Parents or Legal Guardians
Keto Points only allows the participation of persons 18 years and older to be on a Keto Points program. For parents interested in helping children younger than 18 lose weight, please consult a physician. This website is not subject to Children's Online Privacy Protection Act ("COPPA").
Notice to California Customers - Your California Privacy Rights
California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. We have such a policy in place. As discussed above, if you wish to opt-out of our sharing of your information with third parties for the third parties' direct marketing purposes or to find out more about your opt-out rights, please contact us at the email address described above.
Your Consent and Notification of Change
By using our web site, telephone consultation, or mailing in requests for information you consent to the collection and use of your information by Keto Points. If at some point in the future, there is a material change to our information usage practices that affect your personally identifiable information, we will notify you by e-mail. At the time of this message, you will be able to opt-out of the new information usage by sending a message to firstname.lastname@example.org. You should check this posted privacy statement for changes.
To make changes to any of your personal information, including name, username, password, shipping address, and telephone number, you can click in the Account section of the Keto Points website. Household members may not make changes to your account information, or cancel or renew your account without your express permission. If you have not already indicated your permission for household members to access your account at the time you placed your first order, please email us at email@example.com.
V. Third-Party Websites
VI. Tell Us What You Think
Keto Points welcomes your questions and comments about privacy and/or this policy. Please send e-mail to firstname.lastname@example.org.
506 Corte Jana
Oxnard, CA 93030
Terms and Conditions
Please also read the Terms and Conditions on the site to understand additional terms and conditions which apply to the use of our Site.